Signal Quality

My current GPS is still in perfect condition. I say this to preface how difficult it is for me to make a decision about upgrading, even though the desire to upgrade is most decidedly there.
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At IdeaSIP, we’re constantly doing everything we can to keep our users happy — even the non-paying ones. As a user myself, I want to have the best service we can have, and I feel it’s only fair to give everyone the best care we can possibly give. One of the guys on the team put it best when he said, “The measure of a company’s customer service shouldn’t just be how it treats its biggest paying customers, it should be how it treats all its customers.” I take that to heart, and I think everyone on the team does as well.

This, however, seems to be a rarity in the communications world. (more…)